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Trainings help rural residents respond during long waits for emergency services

Attendees of an April 25, 2025 “Far Out & Waiting” training in Plains, MT take turns practicing how to use a tourniquet. The trainings are part of an effort to help rural residents know what to do in a medical emergency while waiting for EMS personnel to arrive.
Victoria Traxler
Attendees of an April 25, 2025 “Far Out & Waiting” training in Plains, MT take turns practicing how to use a tourniquet. The trainings are part of an effort to help rural residents know what to do in a medical emergency while waiting for EMS personnel to arrive.

A dozen people from Sanders County gathered on a recent Friday evening at the local fairgrounds. They watched emergency medical providers from the Thompson Falls Ambulance Service demonstrate how to find a pulse, use a tourniquet and stuff gauze into wounds to stop life-threatening bleeding.

This is a “Far Out & Waiting” training. It’s an effort sponsored by the Montana Farmers Union to educate rural residents on what to do when they’re in an emergency and help is far away.

Local bison rancher Melinda Anakalea says, "We just really want to get a good handle on what to do while we're waiting if we need an ambulance."

Anakalea says her 30-year-old son recently began having seizures. They called 911 a few days before the training.

"It only took 15 minutes or so for them to get there, but that was a blessing, like, that's not a guarantee."

“Far Out & Waiting” targets rural residents to prepare them for 911 calls that have wait times that can last more than an hour. A shrinking number of rural EMS providers are often run by small staff.

Thompson Falls first responder and police officer Jason Thornton says, "Our ambulance crew, we run a schedule, and so there's always coverage, but if there's a second call that comes out we have to scramble to try to find backup."

He says most of their staff are volunteers, and those that are paid aren't paid enough.

"If we could somehow manage to offer a living wage to some of our employees or volunteers or however you want to classify them, that would go a long way. "

“Far Out & Waiting” attendees watch Thompson Falls Ambulance EMS personnel show where to find a pulse during a training session in Plains, MT on April 25, 2025. The trainings are part of an effort to help rural residents respond to medical emergencies while waiting for emergency services to arrive.
Victoria Traxler
“Far Out & Waiting” attendees watch Thompson Falls Ambulance EMS personnel show where to find a pulse during a training session in Plains, MT on April 25, 2025. The trainings are part of an effort to help rural residents respond to medical emergencies while waiting for emergency services to arrive.

Access to rural EMS was deemed a “looming crisis” in 2022 by the state’s public health department. An interagency report found more than half of surveyed providers in the state “frequently” or “occasionally” had difficulty responding to 911 calls. This is, in part, due to funding. Ambulance government reimbursement rates often don’t cover the cost of the service.

State lawmakers are attempting to solve this issue. They recently approved a bill that would pool money from ambulance providers across the state, urban and rural. That money could then be used along with federal funds to help keep small rural emergency services afloat.

Bozeman Dem. Sen. Cora Neumann supported the bill.

"When I went down to Yellowstone to meet with the first responders there, I heard some really terrifying stories about ambulances not being able to reach people who’d been injured – injured, and some even lost their lives," Neumann said during a hearing on the bill.

While lawmakers approved the bill, it still awaits final consideration from Gov. Greg Gianforte.

A similar bill passed the 2023 Legislature but failed to receive the governor’s approval without amendments.

Brochures for the Montana Farmers Union "Far Out & Waiting" training program. The trainings are part of an effort to help rural residents respond to medical emergencies while waiting for emergency services to arrive.
Victoria Traxler
Brochures for the Montana Farmers Union "Far Out & Waiting" training program. The trainings are part of an effort to help rural residents respond to medical emergencies while waiting for emergency services to arrive.
MTPR wants to do a better job delivering news to, and telling stories from, the rural towns and tribal communities in Montana. What issues are at the forefront of your mind, and how are state or federal policies impacting your life?

Montana Public Radio is a public service of the University of Montana. State government coverage is funded in part through a grant from the Corporation for Public Broadcasting.

Victoria Traxler is MTPR's Rural Policy Reporter.
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